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Driving
Directions
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The
Taylor Group
8 Commerce Drive
Bedford, NH 03110
603-644-2141
www.taylornet.com
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President/Owners |
Nick Manha
- President
Dan Taylor, Stephen Ferranti - Owners |
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Number of Full
Time Staff |
95
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Number of
Current Customers |
222 |
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Average Hourly
Billing Rate |
$150-$175
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Products
Supported |
Axapta; Dynamics; eEnterprise;
Navision; Solomon; Small Business Manager
(Microsoft Business Solutions)
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Year Business was
Formed |
1987 |
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Coverage Area |
New
England
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Awards |
2002
Microsoft Business Solutions
Existing Customer Excellence
Award |
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Number of
Locations |
3
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Contact
for Information |
Jeff
Hiscox jhiscox@taylornet.com |
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Industry
Specialty |
Manufacturing; Church;
Construction; Education; Professional Services; Waste |
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Brief
History - The
Taylor Group is a solutions integration
unit of ManagedOps.com. Since 1987 they have been helping small
and middle size companies automate and
integrate key areas of business,
including accounting, manufacturing,
field service, customer relationship
management (CRM) and e-business with
software developed by Great Plains and
Siebel Systems for the Microsoft
platform. The Taylor Group reports that
they deliver integrated enterprise-wide
e-business solutions to a variety of
industries including finance,
manufacturing, distribution, and
customer relationship management. Their
services include application
installation, complete system
integration, technical support, and
custom programming.
The Taylor
Group's stated mission is "to
improve the customer's life and business
success". Their stated goal is to
be the best in the field at
understanding and meeting the needs of
their clients with world class products
and services. They have continually
improved and evolved their organization
to stay in step with technology and to
exceed the expectations of their clients.
Most recently, The Taylor Group was
awarded the 2002 Existing Customer
Excellence Award Microsoft Business
Solutions for high customer satisfaction
ratings and its repeat purchases by
customers. To be eligible for the award,
The Taylor Group had to meet four
criteria: high customer satisfaction
ratings, high customer loyalty scores,
highest sales volume for sales into its
existing customer base, and a more than
90 percent renewal rate of customer
enhancement plans.
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